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“POWER Hour” session with Carole


  • In need of advice or support from an industry expert to empower your decision-making?
  • Can’t see the wood for the trees?
  • Feeling alone?

Sometimes a “Power Hour” may be all you need!

A chance to discuss a problem or challenge with an objective professional

Laser focussed questions & targeted solutions to help you gain clarity & perspective.

The “Power Hour” can be focussed on a wide range of areas affecting your hair or beauty business.


Book a “Power Hour” session for £120


Probably the best £120 investment you could make!


Sign up for a Power Hour with Carole Taylor


Carole Taylor Salon Mystery Shoppers UK

Meet Carole


Carole founded ClientWave Salon Training Services in 2003 and currently manages the composition and delivery of an extensive range of innovative training courses for hair and beauty salons in the UK and Europe. Working closely with a number of leading industry suppliers, Carole’s experience and unique insights into all aspects of managing a successful salon inspires and educates ambitious salon owners and their teams.

Carole’s qualifications include a Degree in Business Studies & the MRS Diploma in Market Research. Carole has been a judge for the British Hairdressing Business Awards & Creative HEAD Most Wanted. Her speaking engagements include Salon International, Salon Smart, Goldwell Hub Network & Wella Business Network.

Carole & her team provide the Mystery Shopping Service for Scratch Magazine Star Awards along with education consultancy for Guinot.

ClientWave’s Salon Owners Business Club is led by Carole, her combination of business know-how & hair/beautyindustry experience provides a no-nonsense approach to help salons owners improve & enhance their salon business

Registered Office

14a Forest Gate
Chippenham
Wiltshire
SN15 3RS

UK: 04843598

Contact Us

Online : Submit Form
Call : 07739 806 406
Direct Email : Mystery Shoppers
Direct Email : Training Courses

What to Expect

A comprehensive 8 – 10 page Mystery Shopping Report for Hair & Beauty Salon owners that put customer service at the very heart of their business strategy.

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